Published a chapter titled Customer Relationship Management Concepts, Components and Recent Trends in the Book Emerging Trends in Finance, Marketing and Human Resource Management, ; Name of the Publisher: Academic ProvinceYear of Publication:2021; ISBN Number: 978-81-948555-2-1
Published a chapter titled “Impact of Covid-19 on the Services Industry" in the Book Indian Economy:Impact of Coronavirus and the Road Ahead ; Name of the Publisher: Dr. Eknath MundheYear of Publication:2021; ISBN Number:978-93-5566-511-9
Published Article in International Journal of Human Resource on the topic , A study on quality of worklife of employees in Private sector enterprises. ISSN No.2348048-3, Volume No.1, Issue No.1, July to December 2013.
Published Article in IJBARR on the topic, A study on recruitment and training practices in Indian industry with special reference to Chennai city. ISSN No. 2347-856X, April to June 2014.
